By resetting your watch to the factory settings, you will erase all data stored on the smartwatch. This data cannot be restored. Data includes your active notifications and cards, fitness data, any installed third-party apps, and any data they have stored, system settings, and preferences. The data stored in your Google Account, however, is not affected. Resetting your watch will not factory reset your phone or tablet.
To reset to factory settings, follow these steps:
- Press the middle button or swipe down from the top of your screen.
- Scroll and tap on Settings.
- Tap on System.
- Tap on Disconnect & Reset.
- Tap the checkmark to confirm.
- Remove the smartwatch from your phone’s Bluetooth settings.
After you reset your watch to factory settings, you need to pair your smartwatch with your phone again.
In your Citizen Connected App, click on choose device. Select the device you want to remove and scroll to the bottom of the page and click on "UNPAIR & RESET". This will remove the watch from the Citizen Connected application and will reset the watch to factory settings.
Also, on your phone go to the settings menu -> Bluetooth -> Select the watch "CZ Smart" and select "Forget Device"