A Shipping Confirmation email with your UPS tracking number will be sent to you as soon as your order leaves our warehouse.
Please note that it may take a few hours for tracking to appear in the UPS system.
You may also view your Citizen online order status and track delivery progress HERE at any time.
We aim to ship your order as quickly as possible - however, please allow up to 2 business days for processing prior to shipping. Orders with bracelet sizing requested require an additional 2-4 business days' processing time, as our expert watch technicians size up on request.
Note that orders placed after 3PM ET on Friday will begin processing on Monday. Holiday orders will be processed the next business day.
Once your order has left our warehouse, you will receive a shipping confirmation email with a UPS tracking number so that you can track delivery progress.