If I buy my Citizen watch at an authorized retailer, am I eligible to get the rewards? At this time, purchases made at our authorized retailers or Citizen Company Stores are not eligible for Citizen Rewards points. Related articles I already have an account. Do I need to create a new one to get my rewards points? How does the earning program work? Why do watches and clocks with Roman numerals use “IIII” instead of “IV”? What are my points good for? Where can I buy a Citizen Watch?