If I buy my Citizen watch at an authorized retailer, am I eligible to get the rewards? At this time, purchases made at our authorized retailers or Citizen Company Stores are not eligible for Citizen Rewards points. Related articles Where can I buy a Citizen Watch? How does the earning program work? I already have an account. Do I need to create a new one to get my rewards points? How do I know which band size to select when placing my order? Why do watches and clocks with Roman numerals use “IIII” instead of “IV”?