Why did my watch screen go blank and stop showing data? Your Dial Info may be turned off. Press and hold the middle button to access watch settings, then find Dial Info and turn it back on. It may be too long since you’ve opened the app. On your phone, sync your smartwatch in the app. Related articles Can I turn off the dial on my watch? Does my watch have a light? How do I power off my Smartwatch? Where is my confirmation email? Did my order go through? How do I set the time on my watch?