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  1. Citizen Watch America
  2. Product Information

Product Information

Size & Fit Guide plus icon minus icon

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  • How do I measure my wrist size?
  • What are the different materials of the Citizen watches?
  • How do I select the right watch for me?
  • How do I understand the Case Thickness of the watch?

General information and availability plus icon minus icon

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  • How do I leave a product review?
  • How does the Citizen Battery Collection Program work?
  • Do you price match?
  • What are the Black Friday and Cyber Monday Promotions?
  • Is my Citizen Clock an Eco-Drive?
  • Why is the watch I want discontinued?
See all 9 articles

Manuals & Setting Instructions plus icon minus icon

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  • How do I get a manual for my watch?
  • How do I set my watch?
  • How do I charge my eco-drive watch?
  • How do I find my watch caliber number?
  • Is it safe to turn the crown backwards to set the time?
  • B620 Manual
See all 7 articles

Warranty & Watch Registration plus icon minus icon

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  • How do I register my watch?
  • Why doesn't the Citizen app recognize my watch?
  • I purchased in the USA but live elsewhere. How long is my warranty?
  • How long is the warranty on my Citizen Watch?

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