Sleep – Citizen Watch US

Why is my sleep data not tracking in my Gen2 Smartwatch in the Citizen Connected Application?

Go to the Gen 2 Wellness watch app and visit Settings > Account > Tracking Preferences > Sleep Tracking to toggle on. It is important to wear your watch to sleep to optimize your YouQ software. See more

Can my Gen 2 watch track my sleep?

Yes! We encourage daily wear to bed in order to optimize YouQ software and data output, including determining your individual chronotype, Alert Score and more. See more

Should I wear my watch when I go to bed?

In order to most accurately track your sleep, you should ensure you wear your CZ Smart watch to bed. You can also log your sleep within the YouQ app, though the data outputs will not be as precise. See more

My sleep data is not being tracked on my Gen2 touchscreen smartwatch - how can I fix this?

Go to the Gen 2 Wellness watch app and visit Settings > Account > Tracking Preferences > Sleep Tracking to toggle on. It is also important to wear your watch to sleep to optimize your YouQ software. See more

I tried to wear my Gen2 touchscreen watch to sleep but it is too bright and I keep getting notifications - how do I modify this?

Your watch can be set to Do Not Disturb mode and will continue to track your sleep. To do this, swipe down to access Quick Setting and enable either Do Not Disturb or Theater Mode for a quieter wat... See more