Can I wear my Promaster Diver watch in a hot tub?

While the Promaster Diver and other diver watches can withstand hot water temperatures for a short period of time, we...

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How do I set Daylight Saving Time on my Citizen watch?

Daylight Saving Time (DST) is individually set depending on the area of the U.S. you live in. The four U.S. time zone...

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What is the difference between mineral crystal  vs. sapphire crystal?

  Mineral crystal glass is made from silica and is manufactured using regular tempered glass. This tempering process ...

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Why do watches and clocks with Roman numerals use “IIII” instead of “IV”?

You may have noticed this somewhat unusual use of Roman numerals on a watch face. with four o’clock represented as ‘I...

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What is the value of my Citizen watch?

Please be advised we are unable to authenticate or provide the value of older or vintage watches as this is not a ser...

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What is the best way to care for my watch?

Metal watch bands will retain their beauty for a long time if proper care is exercised; however, occasional cleaning ...

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I have recharged my watch but the second hand still jumps

When an Eco Drive timepiece reaches a low or no charge state, a full recharge will be required. Following a full rech...

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The second hand on my eco-drive watch "jumps" instead of ticking every second

Your Eco-Drive timepiece is specially powered by Citizen's proprietary ECO-DRIVE TECHNOLOGY, which converts any sourc...

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Does Citizen have any hybrid smartwatches?

Released late Spring 2020, the Connected watch from Citizen is a hybrid smartwatch connecting to your smartphone usin...

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