Product Information

Common questions related to production formation.

• What is Eco-Drive?
In 1976, we invented the world’ s first light-powered analog quartz watch that runs using only light as a power source. FEATURES Watches Powered by Light Eco-Drive is designed to convert both nat... See more
• How do I charge my eco-drive watch?
Your new Eco-Drive timepiece is specially powered by proprietary ECO-DRIVE TECHNOLOGY, which converts any source of light (natural and artificial) into usable energy. The harnessed energy is then s... See more
• Luminous Materials
The "glow" from the luminous materials in our timepieces will last depending on the type of light the watch is exposed to. It also depends on the number of luminous materials on the dial and hands.... See more
• Where can I find instructions for adjusting the band?
We do not include instructions for adjusting the band on a watch because we typically recommend that we, a watch specialist, or professional jeweler do the adjustment to avoid any inadvertent or ac... See more
• What is the best way to care for my watch?
Metal watch bands will retain their beauty for a long time if proper care is exercised; however, occasional cleaning may be necessary as dust and dirt accumulate from everyday wear. To clean, first... See more
• I have recharged my watch but the second hand still jumps
When an Eco Drive timepiece reaches a low or no charge state, a full recharge will be required. Following a full recharge from a low or no charge state, it is necessary to “reset” the movement to r... See more
• The second hand on my eco-drive watch "jumps" instead of ticking every second
Your Eco-Drive timepiece is specially powered by Citizen's proprietary ECO-DRIVE TECHNOLOGY, which converts any source of light (natural and artificial) into usable energy. The harnessed energy is ... See more
• Does Citizen have any hybrid smartwatches?
Released late Spring 2020, the Connected watch from Citizen is a hybrid smartwatch connecting to your smartphone using Bluetooth™ technology. You can customize your functions through the Citizen Co... See more