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  1. Citizen Watch America
  2. CZ Smart
  3. Touchscreen
  4. Gen 1
  5. Smartwatch Features and Functions

Smartwatch Features and Functions

  • Cardio Fitness plus icon minus icon
    • My heart rate is not properly tracking. How can I fix this?
    • How do I take a heart rate measurement?
    • Why am I not getting a Cardio Fitness reading?
    • How often should I wear my watch to get a Cardio Fitness reading?
    • What is Cardio Fitness?
    See all 6 articles
  • Sleep plus icon minus icon
    • Can my smartwatch track my sleep?
    • My watch is too bright at night and notifications are waking me up. How can I track sleep without worrying about my watch interrupting it?
    • Why is my sleep data not being tracked?
  • Activity plus icon minus icon
    • There are lots of options for activity tracking on my watch, what makes this stand out?
    • Why is my tracking history not syncing between the Wellness app and my phone?
  • Why won’t my watch take calls, even though I enabled it to? plus icon minus icon
  • In addition to enabling call audio on watch, Huawei users also need to enable it on their phone: Settings -> Accessibility -> Voice Control -> Turn ON toggle "broadcast incoming calls" See more
  • Are the watch straps interchangeable? plus icon minus icon
  • Yes, your smartwatch has interchangeable straps.  See more
  • How do I turn the sound off on my smartwatch? plus icon minus icon
  • To disable sound alerts, swipe down and tap the speaker icon. When it’s no longer highlighted, your watch will only vibrate.  See more
  • Does my smartwatch have a microphone and/or speaker? plus icon minus icon
  • Your smartwatch has both a microphone and speaker.  See more
  • How do I use Bluetooth headphones with my smartwatch? plus icon minus icon
  • From the watch face, swipe down from the top of the screen. Tap the gear icon to access Settings. Tap Connectivity to access Bluetooth settings. Once in Bluetooth menu, select the headphones you wa... See more
  • How do I listen to and store music on my smartwatch? plus icon minus icon
  • To store music on your smartwatch, you must have a paid music subscription. Download the watch app for your preferred music service and log into a paid account. Follow the instructions in your chos... See more
  • Why is my touchscreen not responding to taps in water? plus icon minus icon
  • When a majority or the entirety of your smartwatch is wet, the screen can have trouble picking up specific promptings. Wipe off the screen, either with a towel or with your forearm if still immerse... See more
  • Is my smartwatch water resistant? plus icon minus icon
  • This product has waterproof for use in everyday life. It resists water such as sweat in daily life, splash during face-washing or rain, but it cannot be used under conditions where water pressure l... See more
  • How do I turn off GPS on my smartwatch? plus icon minus icon
  • To turn off location and GPS tracking for your watch and phone, open Settings in your watch, then tap Connectivity. Scroll to Location, and toggle off.  See more
  • Do I have to wear my watch to bed to log a sleep session? plus icon minus icon
  • Yes, in order to accurately track your sleep you need to wear your device for the session.   See more
  • I tracked my workout with GPS but don’t see a map on my watch. Where can I view the routed map of my workout? plus icon minus icon
  • Make sure your account is synced with Google Fit to view mapped routes and long term history in the Fit app on your phone. If there’s not a map available, there could be a couple of reasons as to w... See more
  • How do I take calls on my watch? plus icon minus icon
  • During initial setup, you should receive a prompt to set up your watch to make and receive calls. If you don’t see this prompt, check the notification drawer for Phone Setup notification to start t... See more
  • Where can I see my extended tracking history? plus icon minus icon
  • Some history can be viewed directly in the watch Wellness app if you swipe down within any of the main pages for the features.  If users opt in to sharing data with Google Fit, Citizen stores your ... See more
  • What features are available in the Wellness app? plus icon minus icon
  • Sleep Tracking, Activity, and Cardio Fitness.  All three can be accessed from the Wellness watch app, and Sleep and Activity are also available as Tiles.  See more
  • How do I download apps on my smartwatch? plus icon minus icon
  • The Google Play Store lets you download watch apps and watch faces to your smartwatch to expand and personalize your features to your lifestyle. You can search for apps and faces or check out top d... See more

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