https://support.citizenwatch.com/hc/en-us 2026-04-03T17:00:00Z https://support.citizenwatch.com/hc/en-us/articles/360003974234-What-is-your-return-policy 2026-01-14T20:57:40Z https://support.citizenwatch.com/hc/en-us/articles/360003988874-How-long-is-the-warranty-on-my-Citizen-Watch 2025-09-02T18:38:46Z https://support.citizenwatch.com/hc/en-us/articles/360004017993-How-do-I-charge-my-eco-drive-watch 2025-07-30T01:10:42Z https://support.citizenwatch.com/hc/en-us/articles/360004018013-What-is-the-best-way-to-care-for-my-watch 2025-05-27T19:56:38Z https://support.citizenwatch.com/hc/en-us/articles/360004018073-Can-I-buy-a-replacement-strap-links-or-parts-for-my-watch 2024-11-19T01:46:29Z https://support.citizenwatch.com/hc/en-us/articles/360004019833-Where-can-I-buy-a-Citizen-Watch 2025-05-27T20:09:36Z https://support.citizenwatch.com/hc/en-us/articles/360004021013-How-secure-is-my-online-purchase 2023-08-17T19:54:03Z https://support.citizenwatch.com/hc/en-us/articles/360004994094-What-is-the-value-of-my-Citizen-watch 2025-05-27T19:53:35Z https://support.citizenwatch.com/hc/en-us/articles/360007568234-I-have-recharged-my-watch-but-the-second-hand-still-jumps 2024-05-07T00:53:09Z https://support.citizenwatch.com/hc/en-us/articles/360007591314-The-second-hand-on-my-eco-drive-watch-jumps-instead-of-ticking-every-second 2024-05-07T00:53:26Z https://support.citizenwatch.com/hc/en-us/articles/360007744914-What-is-Eco-Drive 2024-10-31T12:23:42Z https://support.citizenwatch.com/hc/en-us/articles/360007779774-Is-it-safe-to-turn-the-crown-backwards-to-set-the-time 2025-07-30T01:10:42Z https://support.citizenwatch.com/hc/en-us/articles/360008108494-How-do-I-set-my-watch 2025-07-30T01:10:42Z https://support.citizenwatch.com/hc/en-us/articles/360008221453-Can-I-make-a-change-to-the-shipping-address 2025-05-28T16:46:25Z https://support.citizenwatch.com/hc/en-us/articles/360008222693-How-do-I-cancel-or-modify-an-online-order 2025-06-11T19:10:07Z https://support.citizenwatch.com/hc/en-us/articles/360008225853-How-do-I-register-my-watch 2025-09-18T17:58:03Z https://support.citizenwatch.com/hc/en-us/articles/360014765934-Why-didn-t-my-watch-come-with-a-manual 2025-07-30T01:10:42Z https://support.citizenwatch.com/hc/en-us/articles/360014785053-Where-is-my-watch-order 2025-08-13T16:46:27Z https://support.citizenwatch.com/hc/en-us/articles/360014870293-How-do-I-get-a-manual-for-my-watch 2025-07-30T01:10:42Z https://support.citizenwatch.com/hc/en-us/articles/360016917514-How-do-I-find-my-watch-caliber-number 2025-08-12T13:58:47Z https://support.citizenwatch.com/hc/en-us/articles/360017041233-How-can-I-make-the-bracelet-bigger-on-my-watch 2024-04-25T14:41:19Z https://support.citizenwatch.com/hc/en-us/articles/360018975153-B620-Manual 2025-07-30T01:10:42Z https://support.citizenwatch.com/hc/en-us/articles/360021078633-How-do-Luminous-Materials-work-on-my-watch 2024-10-31T15:46:57Z https://support.citizenwatch.com/hc/en-us/articles/360039998894-Where-is-my-confirmation-email-Did-my-order-go-through 2025-08-07T19:15:08Z https://support.citizenwatch.com/hc/en-us/articles/360057239194-How-do-I-set-up-my-Gen1-Touchscreen-Smartwatch 2024-01-31T13:28:01Z https://support.citizenwatch.com/hc/en-us/articles/360057239714-How-do-I-pair-my-smartwatch-to-my-phone 2024-04-07T13:05:09Z https://support.citizenwatch.com/hc/en-us/articles/360057241994-How-do-I-power-off-my-Smartwatch 2024-04-28T22:32:36Z https://support.citizenwatch.com/hc/en-us/articles/360057243534-How-do-I-reset-my-Smartwatch-to-factory-settings-for-Gen1-Touchscreen-Smartwatch 2024-04-23T17:14:13Z https://support.citizenwatch.com/hc/en-us/articles/360057243594-Which-notifications-will-I-receive 2024-03-16T15:52:21Z https://support.citizenwatch.com/hc/en-us/articles/360057243734-I-m-not-receiving-notifications-on-my-Smartwatch-How-do-I-fix-this 2024-05-02T07:25:10Z https://support.citizenwatch.com/hc/en-us/articles/360057243774-How-do-I-change-my-watch-face-on-my-Gen1-Touchscreen-Smartwatch 2024-04-30T16:06:16Z https://support.citizenwatch.com/hc/en-us/articles/360057244734-What-stats-are-included-in-exercise-histories 2024-01-09T00:56:58Z https://support.citizenwatch.com/hc/en-us/articles/360057244974-How-long-will-my-smartwatch-battery-last-on-my-Gen1-Smartwatch 2023-11-01T22:07:20Z https://support.citizenwatch.com/hc/en-us/articles/360057245094-How-long-does-it-take-to-charge-my-battery 2024-03-31T16:21:07Z https://support.citizenwatch.com/hc/en-us/articles/360057245954-I-forgot-the-passcode-I-set-to-my-Smartwatch-and-am-locked-out-How-do-I-fix-this 2024-05-02T05:31:37Z https://support.citizenwatch.com/hc/en-us/articles/360057252954-What-features-are-available-in-the-Wellness-app 2023-08-13T21:16:13Z https://support.citizenwatch.com/hc/en-us/articles/360057253774-Why-is-my-Battery-Mode-no-longer-selected-in-the-WearOS-app-on-my-Gen1-Touchscreen-Smartwatch 2024-01-23T20:47:46Z https://support.citizenwatch.com/hc/en-us/articles/360057305074-There-are-lots-of-options-for-activity-tracking-on-my-watch-what-makes-this-stand-out 2024-02-24T03:34:19Z https://support.citizenwatch.com/hc/en-us/articles/360057306314-How-do-I-turn-off-GPS-on-my-smartwatch 2024-04-22T10:45:33Z https://support.citizenwatch.com/hc/en-us/articles/360057306354-Is-my-smartwatch-water-resistant 2024-04-30T09:09:16Z https://support.citizenwatch.com/hc/en-us/articles/360057306634-How-do-I-use-Bluetooth-headphones-with-my-smartwatch 2024-03-27T00:24:41Z https://support.citizenwatch.com/hc/en-us/articles/360057306794-Does-my-Gen1-smartwatch-have-a-microphone-and-or-speaker 2023-12-16T02:00:56Z https://support.citizenwatch.com/hc/en-us/articles/360057306854-How-do-I-enable-my-Smartwatch-screen-to-be-always-on 2024-05-02T00:12:01Z https://support.citizenwatch.com/hc/en-us/articles/360057326714-Where-can-I-find-instructions-for-adjusting-the-band 2024-05-07T00:47:20Z https://support.citizenwatch.com/hc/en-us/articles/360058372593-How-do-I-unsubscribe-from-marketing-emails 2024-04-16T16:36:06Z https://support.citizenwatch.com/hc/en-us/articles/360059104013-How-do-I-power-on-my-Smartwatch 2024-05-01T19:50:20Z https://support.citizenwatch.com/hc/en-us/articles/360059108413-Why-can-t-I-pair-my-Smartwatch-to-my-phone 2024-04-17T22:13:03Z https://support.citizenwatch.com/hc/en-us/articles/360059108513-How-do-I-unpair-my-Gen1-Touchscreen-Smartwatch-from-my-phone 2024-02-18T15:00:56Z https://support.citizenwatch.com/hc/en-us/articles/360059109013-How-do-notifications-work 2023-07-18T04:02:36Z https://support.citizenwatch.com/hc/en-us/articles/360059109193-How-do-I-use-Do-Not-Disturb-mode 2023-04-25T00:37:05Z https://support.citizenwatch.com/hc/en-us/articles/360059109253-How-do-I-use-Theater-mode 2023-06-30T08:42:18Z https://support.citizenwatch.com/hc/en-us/articles/360059109713-How-do-I-customize-the-watch-face-design 2024-05-01T20:42:58Z https://support.citizenwatch.com/hc/en-us/articles/360059109813-How-do-I-get-the-latest-watch-faces 2024-05-01T23:30:10Z https://support.citizenwatch.com/hc/en-us/articles/360059110173-Why-does-my-Smartwatch-make-me-enter-a-pin 2024-01-23T05:15:27Z https://support.citizenwatch.com/hc/en-us/articles/360059111513-How-do-I-conserve-battery-life 2024-03-05T11:56:25Z https://support.citizenwatch.com/hc/en-us/articles/360059111733-How-do-I-make-sure-my-Smartwatch-s-software-is-up-to-date 2024-05-02T06:57:57Z https://support.citizenwatch.com/hc/en-us/articles/360059112693-How-is-my-personal-data-being-used 2021-10-12T05:20:42Z https://support.citizenwatch.com/hc/en-us/articles/360059121173--Why-is-my-battery-draining-faster-than-predicted-on-my-Gen1-Touchscreen-Smartwatch 2024-01-04T08:19:11Z https://support.citizenwatch.com/hc/en-us/articles/360059121673--How-long-does-each-battery-mode-last-on-my-Gen1-Touchscreen-Smartwatch 2024-04-03T05:02:07Z https://support.citizenwatch.com/hc/en-us/articles/360059174653-Do-I-have-to-wear-my-watch-to-bed-to-log-a-sleep-session 2024-01-17T00:51:15Z https://support.citizenwatch.com/hc/en-us/articles/360059175713--Why-is-my-touchscreen-not-responding-to-taps-in-water 2024-02-21T22:06:49Z https://support.citizenwatch.com/hc/en-us/articles/360059175793-How-do-I-listen-to-and-store-music-on-my-smartwatch 2024-05-01T09:10:03Z https://support.citizenwatch.com/hc/en-us/articles/360059175913-How-do-I-turn-the-sound-off-on-my-smartwatch 2024-04-13T06:25:48Z https://support.citizenwatch.com/hc/en-us/articles/360060701113-How-can-I-exchange-an-order 2025-09-03T19:12:36Z https://support.citizenwatch.com/hc/en-us/articles/360060796953-Why-is-the-watch-I-want-discontinued 2024-04-29T18:49:40Z https://support.citizenwatch.com/hc/en-us/articles/1500000448162-I-forgot-to-select-the-gift-option 2023-12-31T16:08:06Z https://support.citizenwatch.com/hc/en-us/articles/1500003538002-How-do-I-set-Daylight-Saving-Time-on-my-Citizen-watch 2024-05-22T18:21:47Z https://support.citizenwatch.com/hc/en-us/articles/1500008851162-What-shipping-options-are-offered 2025-08-05T23:31:29Z https://support.citizenwatch.com/hc/en-us/articles/1500008865961-When-will-my-order-arrive 2025-08-07T19:57:53Z https://support.citizenwatch.com/hc/en-us/articles/1500008867801-Do-you-offer-International-Shipping 2025-06-27T19:29:56Z https://support.citizenwatch.com/hc/en-us/articles/1500009325621-What-payment-methods-are-accepted-on-Citizenwatch-com 2025-12-16T15:35:15Z https://support.citizenwatch.com/hc/en-us/articles/1500009869601-Do-you-offer-engraving 2024-05-07T00:47:09Z https://support.citizenwatch.com/hc/en-us/articles/1500010113981-What-bracelet-size-should-I-select-when-placing-my-order 2025-05-27T19:46:53Z https://support.citizenwatch.com/hc/en-us/articles/4404427617559-Is-my-Citizen-Clock-an-Eco-Drive 2024-04-14T15:21:07Z https://support.citizenwatch.com/hc/en-us/articles/4406712669591-How-do-I-leave-a-product-review 2024-05-07T02:02:07Z https://support.citizenwatch.com/hc/en-us/articles/4407267227415-Why-do-watches-and-clocks-with-Roman-numerals-use-IIII-instead-of-IV 2025-05-27T19:57:44Z https://support.citizenwatch.com/hc/en-us/articles/4407274480407-Can-I-wear-my-Promaster-Diver-watch-in-a-hot-tub 2024-05-07T00:51:35Z https://support.citizenwatch.com/hc/en-us/articles/4411547941655-Do-you-offer-gift-wrapping 2022-09-14T16:40:32Z https://support.citizenwatch.com/hc/en-us/articles/4412044929047-How-do-I-set-up-my-device 2023-07-17T23:00:18Z https://support.citizenwatch.com/hc/en-us/articles/4412045191191-Why-do-I-need-to-give-my-birthday-weight-height-information 2022-09-30T15:26:39Z https://support.citizenwatch.com/hc/en-us/articles/4412045437847-How-do-I-toggle-between-paired-devices 2022-09-12T02:04:57Z https://support.citizenwatch.com/hc/en-us/articles/4412045686551-How-do-I-maximize-my-battery-life 2024-04-25T16:58:50Z https://support.citizenwatch.com/hc/en-us/articles/4412062851095-Does-my-hybrid-smartwatch-have-a-light 2024-04-24T21:45:35Z https://support.citizenwatch.com/hc/en-us/articles/4412068615831-I-m-having-trouble-installing-updates-or-getting-an-error-when-updating-my-watch-What-should-I-do 2024-03-28T00:15:28Z https://support.citizenwatch.com/hc/en-us/articles/4412068805527-How-do-I-download-the-My-Citizen-App 2025-09-02T18:00:14Z https://support.citizenwatch.com/hc/en-us/articles/4412069429655-How-long-will-my-watch-battery-last 2024-04-28T04:44:06Z https://support.citizenwatch.com/hc/en-us/articles/4412069853847-Does-my-Gen2-Touchscreen-Smartwatch-have-a-microphone-and-or-speaker 2024-03-15T03:10:27Z https://support.citizenwatch.com/hc/en-us/articles/4412072110743-How-do-I-update-my-height-or-weight 2023-07-02T20:22:28Z https://support.citizenwatch.com/hc/en-us/articles/4412073342359-How-do-I-calibrate-my-watch 2024-04-06T13:04:58Z https://support.citizenwatch.com/hc/en-us/articles/4412081645591-What-type-of-activity-data-does-my-watch-track 2022-06-12T14:07:04Z https://support.citizenwatch.com/hc/en-us/articles/4412081686423-How-do-I-track-a-workout 2023-12-14T16:47:13Z https://support.citizenwatch.com/hc/en-us/articles/4412082744343-Do-I-need-to-press-a-button-or-take-action-to-start-tracking-my-sleep 2024-03-21T14:03:36Z https://support.citizenwatch.com/hc/en-us/articles/4412083613719-How-can-I-delete-my-account 2024-03-10T16:30:17Z https://support.citizenwatch.com/hc/en-us/articles/4412089498519-How-do-I-find-a-Social-ID 2024-04-29T00:57:08Z https://support.citizenwatch.com/hc/en-us/articles/4412089890455-How-do-I-customize-my-Gen1-Hybrid-watch-face 2024-03-19T02:13:50Z https://support.citizenwatch.com/hc/en-us/articles/4412091039767-How-is-my-personal-data-being-used 2023-07-08T00:34:57Z https://support.citizenwatch.com/hc/en-us/articles/4412091086231-What-if-I-have-a-question-that-isn-t-answered-here 2024-03-27T21:54:43Z https://support.citizenwatch.com/hc/en-us/articles/4412097694615-What-type-of-sleep-activity-is-being-tracked 2023-11-24T18:56:28Z https://support.citizenwatch.com/hc/en-us/articles/4412098087703-How-do-I-update-my-display-readings-when-they-look-outdated 2024-03-21T14:05:28Z https://support.citizenwatch.com/hc/en-us/articles/4412098303255-What-is-notifications 2023-12-21T17:11:32Z https://support.citizenwatch.com/hc/en-us/articles/4412098362391-How-do-I-view-a-notification-on-my-watch 2024-04-05T23:10:53Z https://support.citizenwatch.com/hc/en-us/articles/4412098632471-What-if-I-don-t-receive-notifications-on-my-watch 2024-04-30T20:57:06Z https://support.citizenwatch.com/hc/en-us/articles/4414084106263-Do-you-offer-price-match 2025-08-07T19:26:31Z https://support.citizenwatch.com/hc/en-us/articles/4423179374103-Why-is-my-order-delayed-or-lost 2024-05-22T18:20:47Z https://support.citizenwatch.com/hc/en-us/articles/5552441236119-Klarna-Payments 2024-10-31T16:12:01Z https://support.citizenwatch.com/hc/en-us/articles/5552580796439-About-Klarna 2025-05-27T19:58:21Z https://support.citizenwatch.com/hc/en-us/articles/7396808761495-Is-a-signature-required-upon-delivery 2025-05-27T19:58:56Z https://support.citizenwatch.com/hc/en-us/articles/11736780946455-How-do-I-understand-the-Case-Thickness-of-the-watch 2023-12-27T01:05:17Z https://support.citizenwatch.com/hc/en-us/articles/11736895684247-How-do-I-select-the-right-watch-for-me 2024-01-28T05:31:23Z https://support.citizenwatch.com/hc/en-us/articles/11737029154967-How-do-the-different-materials-affect-the-fit-and-feel-of-a-CITIZEN-watch 2025-08-28T19:11:45Z https://support.citizenwatch.com/hc/en-us/articles/11737315506583-How-do-I-measure-my-wrist-size 2025-05-27T19:54:01Z https://support.citizenwatch.com/hc/en-us/articles/13153780053143-How-do-I-connect-the-smartwatch-to-Wi-Fi 2024-04-26T16:55:28Z https://support.citizenwatch.com/hc/en-us/articles/13153806008983-How-do-I-power-off-my-smartwatch 2024-04-13T01:25:27Z https://support.citizenwatch.com/hc/en-us/articles/13153842809111-How-many-smartwatches-can-I-pair-with-the-Citizen-Connected-app-at-one-time 2024-03-01T18:02:22Z https://support.citizenwatch.com/hc/en-us/articles/13153843338007-Why-can-t-I-pair-my-smartwatch-to-my-phone 2024-04-25T14:32:02Z https://support.citizenwatch.com/hc/en-us/articles/13153883753111-How-do-I-unpair-my-Gen2-Touchscreen-smartwatch-from-my-phone 2023-06-28T15:22:23Z https://support.citizenwatch.com/hc/en-us/articles/13153899752727-How-do-I-reset-my-smartwatch-to-factory-settings-on-the-Gen2-touchscreen-smartwatch 2024-01-01T13:11:42Z https://support.citizenwatch.com/hc/en-us/articles/13304125336087-What-is-a-circadian-rhythm 2024-03-08T13:23:17Z https://support.citizenwatch.com/hc/en-us/articles/13304127432343-What-is-a-Power-Fix 2023-05-06T02:05:55Z https://support.citizenwatch.com/hc/en-us/articles/13304216567191-Where-can-I-find-the-settings-menu 2024-04-04T16:22:15Z https://support.citizenwatch.com/hc/en-us/articles/13304217745431-How-can-I-change-the-name-listed 2023-12-23T15:57:23Z https://support.citizenwatch.com/hc/en-us/articles/13304257676439-What-is-my-personal-data-being-used-for 2024-03-14T14:44:23Z https://support.citizenwatch.com/hc/en-us/articles/13304282473111-Why-did-my-update-download-fail 2024-01-16T05:23:25Z https://support.citizenwatch.com/hc/en-us/articles/13304317621783-How-do-I-factory-reset-my-device 2024-04-30T15:00:20Z https://support.citizenwatch.com/hc/en-us/articles/13344222816791-What-connections-are-included 2023-06-19T14:27:50Z https://support.citizenwatch.com/hc/en-us/articles/13344258203799-What-are-the-sensors-on-my-Gen2-Touchscreen-smartwatch 2023-06-29T19:05:47Z https://support.citizenwatch.com/hc/en-us/articles/13344679818519-How-do-I-change-the-data-points-on-my-watch-face 2023-04-13T20:39:26Z https://support.citizenwatch.com/hc/en-us/articles/13344686567191-How-can-I-save-a-customized-watch-face-design 2023-04-13T20:39:26Z https://support.citizenwatch.com/hc/en-us/articles/13344958342167-How-do-I-get-the-latest-watch-faces-on-my-Gen2-Touchscreen-Smartwatch 2024-04-29T02:23:53Z https://support.citizenwatch.com/hc/en-us/articles/13344980112023-Why-am-I-not-able-to-answer-a-phone-call-from-my-watch 2024-02-27T19:33:54Z https://support.citizenwatch.com/hc/en-us/articles/13345236147223-Is-there-a-microphone-and-or-speaker-on-my-smartwatch 2023-10-13T19:46:28Z https://support.citizenwatch.com/hc/en-us/articles/13443834950935-How-do-I-turn-on-Do-Not-Disturb 2024-04-04T14:13:53Z https://support.citizenwatch.com/hc/en-us/articles/13443881835159-How-do-I-charge-my-smartwatch 2024-03-17T00:38:57Z https://support.citizenwatch.com/hc/en-us/articles/13443884620055-Why-won-t-the-battery-charge-past-a-certain-percentage 2023-10-31T02:48:52Z https://support.citizenwatch.com/hc/en-us/articles/13443888612887-How-can-I-tell-if-the-smartwatch-is-charging 2023-10-29T01:40:12Z https://support.citizenwatch.com/hc/en-us/articles/13443889937815-Why-is-my-watch-not-charging-even-though-it-is-attached-to-the-charger 2024-04-12T19:33:25Z https://support.citizenwatch.com/hc/en-us/articles/13443892822551-My-watch-is-on-the-charger-but-I-don-t-see-a-charging-symbol 2024-04-28T21:21:16Z https://support.citizenwatch.com/hc/en-us/articles/13443939013271-How-do-Smart-Battery-Modes-work-on-my-Gen2-Touchscreen-Smartwatch 2024-02-26T01:28:44Z https://support.citizenwatch.com/hc/en-us/articles/13443992268055-My-watch-is-taking-longer-than-it-should-to-charge-from-0-to-80 2024-04-28T22:54:36Z https://support.citizenwatch.com/hc/en-us/articles/13444029012375-As-a-developer-can-I-access-your-WearOS-watches-via-USB 2023-05-22T16:49:05Z https://support.citizenwatch.com/hc/en-us/articles/13444035280663-Where-can-I-see-my-extended-tracking-history-in-the-Gen-2-Wellness-watch-app 2024-01-12T21:54:15Z https://support.citizenwatch.com/hc/en-us/articles/13444130956695-How-do-I-perform-on-the-spot-measuring-of-my-heart-rate 2023-04-13T20:40:11Z https://support.citizenwatch.com/hc/en-us/articles/13444137530903-How-do-I-view-my-Blood-Oxygen-levels-on-my-Gen2-Touchscreen-Smartwatch-on-my-Gen2-Touchscreen-Smartwatch 2023-12-24T18:02:01Z https://support.citizenwatch.com/hc/en-us/articles/13444138070551-Does-enabling-Blood-Oxygen-SpO2-Tracking-on-my-watch-impact-the-battery 2023-05-22T16:54:29Z https://support.citizenwatch.com/hc/en-us/articles/13444144427543-Why-is-my-heart-rate-not-being-tracked-properly 2023-04-13T20:40:11Z https://support.citizenwatch.com/hc/en-us/articles/13444189968919-What-makes-the-Citizen-Gen-2-activity-tracking-stand-out-compared-to-other-activity-tracking-programs 2023-05-29T03:53:04Z https://support.citizenwatch.com/hc/en-us/articles/13444191686551-My-heart-rate-is-not-appearing-during-my-tracked-workout 2023-05-07T00:39:53Z https://support.citizenwatch.com/hc/en-us/articles/13444234406423-What-is-the-best-way-to-listen-to-and-store-music-on-my-smartwatch 2023-04-13T20:40:16Z https://support.citizenwatch.com/hc/en-us/articles/13662865703191-How-do-I-turn-the-sound-off-on-my-smartwatch 2023-11-17T03:06:44Z https://support.citizenwatch.com/hc/en-us/articles/13670073922327-How-can-I-sign-up-for-an-account-to-use-the-Citizen-Connected-app 2024-01-14T00:55:59Z https://support.citizenwatch.com/hc/en-us/articles/13670116025751-Why-do-I-need-to-give-my-birthday-weight-height-information 2024-03-21T20:40:15Z https://support.citizenwatch.com/hc/en-us/articles/13670120935447-I-m-having-trouble-installing-updates-or-getting-an-error-when-updating-my-watch-What-should-I-do 2024-03-15T17:29:40Z https://support.citizenwatch.com/hc/en-us/articles/13670217129111-How-do-I-access-features-on-my-watch 2023-12-29T22:56:12Z https://support.citizenwatch.com/hc/en-us/articles/13677716087063-How-can-I-change-what-my-watch-buttons-do 2024-02-17T11:22:41Z https://support.citizenwatch.com/hc/en-us/articles/13677742993815-How-do-I-update-my-display-readings-when-they-look-outdated 2023-12-27T00:07:53Z https://support.citizenwatch.com/hc/en-us/articles/13677771510295-Will-my-watch-tell-time-even-if-it-is-not-connected-to-my-smartphone 2024-04-29T22:53:44Z https://support.citizenwatch.com/hc/en-us/articles/13677773558167-How-do-I-turn-the-front-light-on-and-off 2024-04-26T13:08:03Z https://support.citizenwatch.com/hc/en-us/articles/13677802625303-Does-my-hybrid-smartwatch-have-a-light 2024-04-24T04:54:31Z https://support.citizenwatch.com/hc/en-us/articles/13677816438167-What-if-I-don-t-receive-notifications-on-my-device 2024-01-01T15:43:22Z https://support.citizenwatch.com/hc/en-us/articles/13677864371479-How-can-I-delete-a-contact-or-app-from-my-notifications 2023-08-31T16:18:04Z https://support.citizenwatch.com/hc/en-us/articles/13677866721175-How-do-I-view-a-notification-on-my-watch 2023-11-29T13:48:26Z https://support.citizenwatch.com/hc/en-us/articles/13677872210455-How-do-I-customize-my-notifications 2023-05-26T04:01:49Z https://support.citizenwatch.com/hc/en-us/articles/13677876172311-I-ve-placed-the-smartwatch-onto-the-charger-Why-don-t-I-see-the-charging-indicator-on-the-display 2024-04-12T19:38:49Z https://support.citizenwatch.com/hc/en-us/articles/13677919286039-How-do-I-maximize-my-battery-life 2024-03-21T16:41:53Z https://support.citizenwatch.com/hc/en-us/articles/13677927051287-How-do-I-turn-off-heart-rate-on-my-smartwatch 2024-04-19T20:02:59Z https://support.citizenwatch.com/hc/en-us/articles/13677967308695-Can-I-manually-log-activity-or-exercise 2023-10-17T12:49:06Z https://support.citizenwatch.com/hc/en-us/articles/13677975735191-What-activities-are-best-suited-for-my-device 2023-05-29T03:47:45Z https://support.citizenwatch.com/hc/en-us/articles/13678029550103-How-can-I-access-my-activity-settings-or-update-my-step-goal 2023-08-28T12:01:48Z https://support.citizenwatch.com/hc/en-us/articles/13678039632151-How-do-I-update-my-height-or-weight 2023-04-13T20:39:00Z https://support.citizenwatch.com/hc/en-us/articles/13678042386327-How-do-I-track-a-workout 2024-02-12T02:11:56Z https://support.citizenwatch.com/hc/en-us/articles/13678042880023-How-can-I-view-my-activity-history 2023-11-17T02:17:58Z https://support.citizenwatch.com/hc/en-us/articles/13678081376023-How-can-I-view-my-sleep-history 2023-11-26T14:03:40Z https://support.citizenwatch.com/hc/en-us/articles/13678149366039-What-is-a-Dynamic-Goal 2023-04-13T20:38:53Z https://support.citizenwatch.com/hc/en-us/articles/13678185788695-How-can-I-set-up-Alexa-on-my-device 2023-04-13T20:38:54Z https://support.citizenwatch.com/hc/en-us/articles/13678212332055-How-do-I-toggle-between-paired-devices 2023-04-13T20:38:57Z https://support.citizenwatch.com/hc/en-us/articles/13678238179351-How-can-I-edit-my-profile 2023-07-07T04:17:26Z https://support.citizenwatch.com/hc/en-us/articles/13678242266391-How-do-I-unpair-my-hybrid-Gen2-smartwatch-from-my-phone 2024-01-16T12:27:46Z https://support.citizenwatch.com/hc/en-us/articles/15639396312855-The-dial-on-my-Gen2-Hybrid-is-blank 2024-05-01T13:05:18Z https://support.citizenwatch.com/hc/en-us/articles/15640745533463-How-does-YouQ-track-my-sleep 2024-02-01T09:13:00Z https://support.citizenwatch.com/hc/en-us/articles/15641082940055-Why-are-applications-appearing-greyed-out-on-my-watch 2024-04-04T03:30:37Z https://support.citizenwatch.com/hc/en-us/articles/15641485890711-How-long-does-the-battery-life-last-on-my-Gen2-Touchscreen-smartwatch 2024-04-25T16:56:23Z https://support.citizenwatch.com/hc/en-us/articles/15644630706583-What-do-I-do-if-I-am-receiving-a-network-error-when-setting-up-my-Hybrid-Gen2-Smartwatch 2024-02-15T19:27:42Z https://support.citizenwatch.com/hc/en-us/articles/15645116590871-How-do-I-customize-the-pushers-on-my-hybrid-Gen2-Smartwatch-with-the-iiideas 2023-11-11T09:32:08Z https://support.citizenwatch.com/hc/en-us/articles/15645266262679-The-iiideas-feature-is-not-available-on-my-hybrid-Gen2-smartwatch 2023-12-28T23:34:08Z https://support.citizenwatch.com/hc/en-us/articles/15645796218775-Why-am-I-not-receiving-notifications-on-my-Hybrid-Gen2-Smartwatch 2024-04-09T05:43:55Z https://support.citizenwatch.com/hc/en-us/articles/15672141248407-Does-my-Gen2-Hybrid-Smartwatch-have-an-SP02-Sensor 2024-04-17T03:35:00Z https://support.citizenwatch.com/hc/en-us/articles/15674722938263-How-can-I-repair-the-same-Gen2-Hybrid-Smartwatch-with-the-Citizen-Connected-app 2024-04-16T14:04:44Z https://support.citizenwatch.com/hc/en-us/articles/15862594584215-How-do-I-enlarge-the-font-size-on-the-Gen1-Hybrid-Smartwatch 2024-05-01T20:40:09Z https://support.citizenwatch.com/hc/en-us/articles/15862620960791-How-Do-I-pair-my-Gen1-Hybrid-Smartwatch 2024-04-15T12:02:26Z https://support.citizenwatch.com/hc/en-us/articles/16372944083223-How-do-I-change-the-wrist-orientation-on-my-Gen2-touchscreen-smartwatch 2023-12-07T14:33:32Z https://support.citizenwatch.com/hc/en-us/articles/16373259371799-How-do-I-change-the-wrist-orientation-on-my-Hybrid-Gen2-Smartwatch 2024-05-01T18:24:20Z https://support.citizenwatch.com/hc/en-us/articles/16494322181783-What-is-the-difference-between-mineral-crystal-vs-sapphire-crystal 2025-05-27T19:56:54Z https://support.citizenwatch.com/hc/en-us/articles/16703892403735-User-manuals-for-Gen2-Touchscreen-smartwatches-P991 2024-03-06T01:12:52Z https://support.citizenwatch.com/hc/en-us/articles/18314433784343-Where-can-I-find-my-order-tracking-number 2024-05-22T18:34:08Z https://support.citizenwatch.com/hc/en-us/articles/20437257341207-How-to-Update-Gen2-Hybrid-Dials 2025-05-27T20:16:42Z https://support.citizenwatch.com/hc/en-us/articles/22374444037015-Do-you-offer-discounts 2025-11-25T17:32:25Z https://support.citizenwatch.com/hc/en-us/articles/22374563696535-I-forgot-to-apply-my-discount-promo-code-Can-you-retroactively-apply-it 2025-06-17T16:08:43Z https://support.citizenwatch.com/hc/en-us/articles/22374773119767-I-had-a-discount-that-expired-before-I-could-use-it-Can-you-honor-the-code-still 2025-05-27T20:13:40Z https://support.citizenwatch.com/hc/en-us/articles/23088069744151-CITIZEN-NY-Flagship-Store 2024-10-31T12:26:14Z https://support.citizenwatch.com/hc/en-us/articles/23674255253271-How-to-set-a-radio-control-and-satellite-wave-watch 2025-07-30T01:10:42Z https://support.citizenwatch.com/hc/en-us/articles/23674627530519-My-Eco-Drive-watch-is-not-keeping-time-How-can-I-fix-this 2025-07-30T01:10:42Z https://support.citizenwatch.com/hc/en-us/articles/23723056532503-What-is-the-difference-between-Satellite-Wave-and-Atomic-timepieces 2025-05-27T20:10:07Z https://support.citizenwatch.com/hc/en-us/articles/24917337825431-What-is-Virtual-Try-On 2025-05-27T20:04:07Z https://support.citizenwatch.com/hc/en-us/articles/26646910914071-Battery-Information 2025-05-27T20:01:05Z https://support.citizenwatch.com/hc/en-us/articles/27310140417047-Do-you-ship-to-Puerto-Rico 2025-06-27T19:32:19Z https://support.citizenwatch.com/hc/en-us/articles/30602298972823-How-do-I-exchange-my-watch-for-a-smaller-bracelet-band-size 2025-07-29T23:45:25Z https://support.citizenwatch.com/hc/en-us/articles/31325188305175-Terms-Conditions 2025-05-01T16:00:11Z https://support.citizenwatch.com/hc/en-us/articles/32380218536471-When-will-my-order-ship 2025-05-29T20:40:27Z https://support.citizenwatch.com/hc/en-us/articles/32380447200791-Where-is-my-tracking-information 2025-05-27T19:45:30Z https://support.citizenwatch.com/hc/en-us/articles/32380552891159-Why-is-my-order-delayed 2025-06-16T17:00:32Z https://support.citizenwatch.com/hc/en-us/articles/32380685801751-I-want-to-change-my-payment-method 2025-05-27T19:43:53Z https://support.citizenwatch.com/hc/en-us/articles/32380955345687-Where-is-my-refund 2025-05-27T19:41:34Z https://support.citizenwatch.com/hc/en-us/articles/32381079819031-What-is-the-status-of-my-watch-order 2025-08-13T16:47:01Z https://support.citizenwatch.com/hc/en-us/articles/32381133780503-I-found-a-watch-advertised-for-cheaper-elsewhere 2025-05-27T19:37:58Z https://support.citizenwatch.com/hc/en-us/articles/32381579475607-How-do-I-sign-up-for-an-SMS-code 2025-05-27T19:37:18Z https://support.citizenwatch.com/hc/en-us/articles/32381731094167-I-want-to-return-my-order 2025-05-27T19:36:32Z https://support.citizenwatch.com/hc/en-us/articles/32424515373975-I-ordered-incorrect-watch-and-need-to-change 2025-05-28T15:22:03Z https://support.citizenwatch.com/hc/en-us/articles/32424639216151-Can-you-change-my-shipping-method 2025-05-28T15:25:36Z https://support.citizenwatch.com/hc/en-us/articles/32427588380567-My-package-was-stolen-Can-you-help 2025-05-28T16:56:40Z https://support.citizenwatch.com/hc/en-us/articles/32427782759319-I-will-be-out-of-town-Can-you-hold-my-order 2025-05-28T17:02:10Z https://support.citizenwatch.com/hc/en-us/articles/32771263968023-Our-complimentary-bracelet-sizing-service 2025-12-08T17:47:51Z https://support.citizenwatch.com/hc/en-us/articles/32849322521879-There-is-a-UPS-shipping-delay-Can-you-help 2025-06-16T17:25:55Z https://support.citizenwatch.com/hc/en-us/articles/32850285746199-I-need-to-change-my-band-size 2025-06-16T17:56:53Z https://support.citizenwatch.com/hc/en-us/articles/32851809995031-Can-I-get-a-Citizen-watch-with-a-leather-band-instead-of-metal 2025-06-16T18:43:35Z https://support.citizenwatch.com/hc/en-us/articles/32853269510679-How-can-I-reset-the-password-for-my-Citizen-website-account 2025-09-02T18:09:24Z https://support.citizenwatch.com/hc/en-us/articles/32854730589079-How-can-I-update-my-billing-information-on-my-order 2025-06-16T20:11:05Z https://support.citizenwatch.com/hc/en-us/articles/32869137650839-Is-the-serial-number-on-the-back-of-the-watch-unique 2025-06-17T13:53:19Z https://support.citizenwatch.com/hc/en-us/articles/32872030152727-How-do-I-check-the-status-of-my-repair 2025-06-17T15:22:52Z https://support.citizenwatch.com/hc/en-us/articles/33156250251031-Citizen-s-Power-of-Four-Giveaway-Official-Rules-2025 2025-07-02T15:05:43Z https://support.citizenwatch.com/hc/en-us/articles/33535253722007-License-to-Social-Media-Content 2025-07-17T15:20:31Z https://support.citizenwatch.com/hc/en-us/articles/33636486628503-Do-you-offer-price-adjustments 2025-09-18T15:44:08Z https://support.citizenwatch.com/hc/en-us/articles/33775779386391-Do-you-offer-Special-Discounts-for-veterans-first-responders-healthcare-workers-teachers-or-college-students 2025-12-02T20:40:55Z https://support.citizenwatch.com/hc/en-us/articles/34123740244887-How-do-I-locate-the-serial-number-for-my-watch 2025-08-12T14:17:45Z https://support.citizenwatch.com/hc/en-us/articles/34126511162903-The-watch-I-d-like-to-purchase-is-out-of-stock-What-can-I-do 2025-08-12T15:42:41Z https://support.citizenwatch.com/hc/en-us/articles/34154783569815-What-is-the-status-of-my-service-or-repair-order 2025-08-13T16:15:44Z https://support.citizenwatch.com/hc/en-us/articles/34155685809047-How-do-I-place-a-parts-order 2025-08-27T17:30:16Z https://support.citizenwatch.com/hc/en-us/articles/34157146119063-About-Affirm 2025-08-13T17:17:40Z https://support.citizenwatch.com/hc/en-us/articles/34487749459863-I-haven-t-received-my-watch-registration-verification-code-from-the-My-Citizen-App-What-can-I-do 2025-08-27T16:15:36Z https://support.citizenwatch.com/hc/en-us/articles/34490843495703-How-do-I-submit-a-watch-for-repair 2025-08-27T17:50:40Z https://support.citizenwatch.com/hc/en-us/articles/34494392690071-Is-my-watch-a-fake 2025-08-27T19:38:47Z https://support.citizenwatch.com/hc/en-us/articles/34496339138583-Is-there-a-Citizen-Customer-Care-Phone-Number 2025-08-27T20:41:08Z https://support.citizenwatch.com/hc/en-us/articles/34522533094423-How-do-the-different-materials-affect-the-fit-and-feel-of-a-CITIZEN-watch 2025-08-28T19:11:46Z https://support.citizenwatch.com/hc/en-us/articles/34611541591831-The-caseback-alignment-of-my-watch-is-not-straight-Is-it-a-fake 2025-09-01T17:43:35Z https://support.citizenwatch.com/hc/en-us/articles/34612319634967-What-is-the-overall-size-of-the-watch-bracelet-or-band 2025-09-01T18:15:19Z https://support.citizenwatch.com/hc/en-us/articles/34612658330647-Is-my-watch-water-resistant 2025-09-01T18:30:04Z https://support.citizenwatch.com/hc/en-us/articles/34613092422807-I-would-like-to-compare-different-Citizen-watch-models 2025-09-01T18:49:42Z https://support.citizenwatch.com/hc/en-us/articles/34613931922071-I-do-not-live-in-the-US-Where-can-I-find-a-service-center-in-other-countries 2025-09-01T19:22:41Z https://support.citizenwatch.com/hc/en-us/articles/34642498806423-I-just-placed-an-order-on-the-website-but-forgot-to-sign-into-my-account-Could-you-link-the-order-to-my-account 2025-09-18T17:59:23Z https://support.citizenwatch.com/hc/en-us/articles/34663883556247-I-m-having-trouble-finding-the-watch-model-I-want-on-your-website 2025-09-18T17:58:32Z https://support.citizenwatch.com/hc/en-us/articles/34726208429975-Citizen-Watch-Vow-Renewal-Contest-Official-Rules 2025-09-05T15:07:31Z https://support.citizenwatch.com/hc/en-us/articles/35399330820887-Citizen-s-Video-Vixen-Giveaway-Official-Rules-2025 2025-10-03T22:04:08Z https://support.citizenwatch.com/hc/en-us/articles/36393189744919-How-do-I-locate-the-serial-number-for-my-watch 2025-11-17T18:03:08Z https://support.citizenwatch.com/hc/en-us/articles/36577917063575-Do-you-offer-discounts 2025-11-25T17:32:25Z https://support.citizenwatch.com/hc/en-us/articles/37093012633239-CZ-Smart-Gen2-Touchscreen-and-Hybrid-Warranty 2025-12-17T16:23:48Z https://support.citizenwatch.com/hc/en-us/articles/37093071427351-Where-can-I-find-the-CZ-Smart-Gen1-Touchscreen-Google-Wear-OS-Software 2025-12-17T16:25:29Z https://support.citizenwatch.com/hc/en-us/articles/37942369871895-What-is-the-shipping-deadline-for-a-Valentine-s-Day-order 2026-01-26T17:25:46Z https://support.citizenwatch.com/hc/en-us/articles/37943958912023-I-need-help-selecting-a-Valentine-s-Day-gift-for-my-wife 2026-01-26T18:15:32Z 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