For best service, please contact our retailer support team at https://support.citizenwatchgroup.com/hc/en-us/requests/new
If you need to place a parts order visit: https://www.citizenwatch.com/us/en/parts-repairs.html
To check the status of an existing repair: https://www.citizenwatch.com/us/en/epair-status/
Please enter the promo code you are trying to use
Example H800
9 digits
Items purchased more than 30 days ago are not eligible for return
Please describe in detail the issue you’re experiencing with your timepiece.
Please provide any additional information that would assist our team in handling your inquiry.