Citizen Watch US
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Terms & Conditions
1% for the Planet Every online sale helps support the environment through our membership with 1% For The Planet. *1...
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CITIZEN NY Flagship Store
Located in Manhattan’s premier shopping destination on 5th Avenue, steps from Rockefeller Center, our CITIZEN NY Flag...
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Where is my order?
CHECK YOUR ORDER STATUS ONLINE, AT ANY TIME View your Citizen online order status HERE at any time by entering your o...
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Do you offer engraving?
At this time, we do not offer engraving services. We suggest contacting your local authorized Citizen retailer/jewele...
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Can I wear my Promaster Diver watch in a hot tub?
While the Promaster Diver and other diver watches can withstand hot water temperatures for a short period of time, we...
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How do I set Daylight Saving Time on my Citizen watch?
Daylight Saving Time (DST) is individually set depending on the area of the U.S. you live in. The four U.S. time zone...
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How do I set my watch?
I know my model number If you know your model number, go to www.citizenwatch.com and search or browse for your model....
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How do I get a manual for my watch?
Visit our Setting Instructions page to search for your watch's Setting Instructions guide/manual by model number or c...
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Can I buy a replacement strap, links, or parts for my watch?
Straps, links, and parts may be available for certain Citizen watch models. To find out if a replacement strap or par...
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