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  1. Citizen Watch America
  2. Product Information
  3. Warranty & Watch Registration

Warranty & Watch Registration

  • How do I register my watch? plus icon minus icon
  •   If you are a U.S. resident, you can register your watch online through our website, or through our new My Citizen App, available for iOS and Android. Registering your watch through our website or... See more
  • Why doesn't the Citizen app recognize my watch? plus icon minus icon
  • The My Citizen app uses OCR technology to recognize your watch. The caseback information, in particular, has important data necessary for providing you with the right setting instructions for your ... See more
  • I purchased in the USA but live elsewhere. How long is my warranty? plus icon minus icon
  • The warranty period for residents outside of the U.S., Canada, U.K., and Mexico is 1 year. See more
  • How long is the warranty on my Citizen Watch? plus icon minus icon
  • Your Citizen Watch comes with a five-year, limited warranty. When you register your watch online or through our My Citizen App (available for iOS and Android), you will receive an additional warran... See more

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