Warranty & Watch Registration

    I haven’t received my watch registration verification code from the My Citizen App. What can I do?

    If you haven’t received your verification code for the My Citizen App, please be sure to check your spam or junk fold...

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    How do I register my watch?

    If you are a U.S. resident, you can register your watch online through our website, or through the My Citizen App, av...

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    How long is the warranty on my Citizen Watch?

    A 5 Year Limited Warranty is valid in the United States.When you purchase a Citizen watch from our website or an auth...

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