Warranty & Watch Registration

To manually add a watch to the "My Drawer" of the My Citizen app, simply follow the following steps: 1) Tap "Add New ...

If you have added the wrong watch, or would like to remove a watch from "My Drawer" follow these simple steps. 1) Loc...

The My Citizen app uses OCR technology to recognize your watch. The caseback information, in particular, has importan...

The warranty period for residents outside of the U.S., Canada, U.K., and Mexico is 1 year.

Your Citizen Watch comes with a five-year, limited warranty. When you register your watch online or through our My Ci...