A Shipping Confirmation email with your UPS tracking number will be sent to you as soon as your order leaves our warehouse.
Please note that it may take up to 12 hours for tracking details to appear on the UPS portal.
You may also view your Citizen online order status and track delivery progress HERE at any time.
We aim to ship your order as quickly as possible - however, please allow up to 2 business days for processing prior to shipping when bracelet sizing is requested as our expert watch technicians size on demand.
Note that orders placed after 2PM ET on Friday will begin processing on Monday. Holiday orders will be processed the next business day.
Once your order has left our warehouse, you will receive a shipping confirmation email with a UPS tracking number so that you can track delivery progress.