Holiday Return Policy
Shop with confidence this holiday season. Orders placed from November 1 through December 24, 2026, may be returned through January 24, 2027.
Returns are accepted for purchases made directly on our website. Timepieces must be in original, unworn condition, with all packaging, accessories, and any removed bracelet links included. Any complimentary gifts received with your purchase must also be returned. Missing items may result in a partial refund.
Please allow up to 10 business days from the date your return arrives at our facility for processing. Refunds will be issued to the original form of payment.
Expedited shipping fees, including UPS Overnight, are non-refundable.
How to Initiate a Holiday Return
To return a watch you purchased or received as a gift during the holidays, please visit our RETURNS page.
Log in to your account or select the guest return option to generate your prepaid return shipping label. Please have your order number, and billing ZIP code ready.
For timepieces purchased from another authorized retailer, please contact that retailer directly for return assistance.