Returns & Refunds

    I want to return my order.

    I'm sorry to hear that you wish to return your order.  Our wonderful team is here and ready to help you find a differ...

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    Where is my refund?

    Once your return has arrived to our facility, please allow up to 10 business days for your refund to be processed.  R...

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    What is your return policy?

    If you are not completely satisfied with your order, every purchase comes with our 30-day, money-back guarantee so th...

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    How can I exchange an order?

    Every purchase made on CitizenWatch.com is backed by our 30-day money-back guarantee, giving you peace of mind that y...

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