Size & Fit Guide

    I need to change my band size.

    As we aim to process and ship orders as quick as possible, we can not guarantee any modifications once the order has ...

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    How do I exchange my watch for a smaller bracelet band size?

    One of the services we offer includes a one-time sizing of the bracelet band upon receipt of the order.  Our technici...

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    What is Virtual Try-On?

    To assist you with selecting the Citizen watch that is right for you, we offer Virtual Try-On. Simply click or tap th...

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    How do I measure my wrist size?

    This is a great question and the size may vary due to your fit and comfort preference. We offer different options to ...

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    How do the different materials affect the fit and feel of a CITIZEN watch?

    CITIZEN watches vary in material. Please keep in mind that these will impact weight and wear.   Stainless Steel (mos...

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    How do I select the right watch for me?

    It is important to understand your style and features expected on a watch before selecting the right watch for you.  ...

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    How do I understand the Case Thickness of the watch?

    The Citizen watch case thickness vary depending on style and movement. When selecting a watch for yourself , it is im...

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    Where can I find instructions for adjusting the band?

    We do not include instructions for adjusting the band on a watch because we typically recommend that we, a watch spec...

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