Parts & Repairs – Citizen Watch US

Can I buy a replacement strap or links for my watch?

Straps, bracelets and links may be available for certain Citizen watch models. To find out if a replacement strap or part is available for your Citizen Watch, please visit our new self-service port... See more

How can I make the bracelet bigger on my watch?

If the bracelet on your watch is too small and you do not have any spare links, you will need to purchase additional links from our Customer Care department. If you are located in the United States... See more

How do I send my watch in for repairs?

For service evaluations and repairs within the U.S. -- Please package your timepiece carefully and securely to protect from damage in transit, and be sure to include a printed copy of your service ... See more

How can I change the size of my watch band?

We offer complimentary sizing on watches purchased at citizenwatch.com at the time of purchase by selecting the desired length using the online guide provided here: Citizen Wrist Size Guide After a... See more