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  1. Citizen Watch America
  2. After Sales
  3. Parts & Repairs

Parts & Repairs

  • Can I buy a replacement strap or links for my watch? plus icon minus icon
  • Straps, bracelets and links may be available for certain Citizen watch models. To find out if a replacement strap or part is available for your Citizen Watch, please visit our new self-service port... See more
  • How can I make the bracelet bigger on my watch? plus icon minus icon
  • If the bracelet on your watch is too small and you do not have any spare links, you will need to purchase additional links from our Customer Care department. If you are located in the United States... See more
  • How do I send my watch in for repairs? plus icon minus icon
  • If you live in the United States, and your watch needs service, please send your Citizen timepiece to our Torrance, CA facility following the instructions below. 1. Package your timepiece in a stur... See more
  • How can I change the size of my watch band? plus icon minus icon
  • We offer complimentary sizing on watches purchased at citizenwatch.com at the time of purchase by selecting the desired length using the online guide provided here: Citizen Wrist Size Guide After a... See more

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