Parts & Repairs

To request a repair or service for your watch, please complete this form in full. A customer care representative will...

To check the status of your repair, please use this link to look up your repair by Repair Number and Repair Zip Code....

Straps, links, and parts may be available for certain Citizen watch models. To find out if a replacement strap or par...

To find a service center outside the United States, please click the link below. You’ll be redirected to our Citizen ...

You can check the status of your service or repair at any time by visiting the following link: https://www.citizenwat...

If the bracelet on your watch is too small and you do not have any spare links, you will need to purchase additional ...