How can I change the name listed? Open the Citizen Connected app. Tap the menu icon in the top left-hand corner and select your profile account to change your name. Related articles How to download new watchfaces for Gen2 Touchscreen smartwatches - Updated Software as of Oct 2023. What is the best way to change my password? How often to I need to sync my Gen 2 Hybrid smartwatch in the Citizen Connected app? How can I change the size of my watch band? How long does the battery life last on my Gen2 Touchscreen smartwatch?