Battery Information

Battery Information

To locate your CITIZEN watch battery information, search below by your watch's Model or Caliber (Movement) number:   ...

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General Product Information

Is the serial number on the back of the watch unique?

The 9-digit serial number on the back of the watch is unique to each individual piece, as it reflects the manufacture...

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Can I get a Citizen watch with a leather band instead of metal?

This depends. If the watch you are interested in is designed with a bracelet band, generally, interchangeable straps ...

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What is the difference between Satellite Wave and Atomic timepieces?

The only difference between the Satellite Wave and Atomic is that the Satellite Wave receives the signal from a Satel...

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I need help selecting a Valentine's Day gift for my husband.

Need help finding the perfect Valentine’s Day watch gift? Our Valentine’s Day Gift Guide highlights our best-selling ...

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I need help selecting a Valentine's Day gift for my wife.

Need help finding the perfect Valentine’s Day watch gift? Our Valentine’s Day Gift Guide highlights our best-selling ...

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CZ Smart Gen2 Touchscreen and Hybrid Warranty

For customers using the CITIZEN CONNECTED AppThank you for your using our products.As of 12/31/2026, we will no longe...

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CZ Smart Touchscreen

CZ Smart Hybrid

CZ Smart Gen2 Video Tutorials

How to Update Gen2 Hybrid Dials?

It is easy to customize your Hybrid Gen2 Dials on you Citizen Connected App. This quick video will provide a step by ...

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User manuals for Gen2 Touchscreen smartwatches (P991)

Please find this very useful support tool for Gen2 Touchscreen smartwatches. https://www.citizenwatch-global.com/supp...

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