Gen 2

Applications that are in the process of being downloaded will appear greyed out until they are fully downloaded and c...

Press the middle button or swipe down from the top of your screen. Scroll and tap on Settings. Tap on Connectivity. T...

The range of the wireless Bluetooth connection between your phone and your smartwatch can vary greatly depending on t...

Ensure that your smartwatch is powered on and Bluetooth is enabled on your phone. Launch the Citizen Connected App an...

iOS: Multiple watches can be paired with the app simultaneously including one touchscreen and mulitple hybrid smartwa...

A user can pair 1 touchscreen smartwatch and multiple hybrid smartwatches with the Citizen Connected app.

The gen2 touchscreen smartwatch lasts 24+ hours depending on usage.  Optimize your battery life by utilizing the smar...

Open the Citizen Connected app. Notifications, Calendar, and Advanced Settings can all be accessed and edited from th...

Open the Citizen Connected app. Tap the menu icon in the top left-hand corner and select your profile account to chan...

The password for your Citizen Connected account can be changed by opening the Citizen Connected phone app, tap on the...

When pairing your CZ Smart Gen2 touchscreen smartwatch you do not have to add a passcode for the watch.  If you do ad...

If you want to change the wrist orientation of your smartwatch follow these simple steps from your touchscreen watch:...

If your watch does not complete an update, try the following: Be sure you are connected to a strong Wi-Fi signal Pre...

If you continuously encounter issues that aren’t solved by other troubleshooting methods, you may need to disconnect ...

After your device has been reset and removed from Bluetooth, you can re-pair it with the Citizen Connected app. To do...