General Product Information

The 9-digit serial number on the back of the watch is unique to each individual piece, as it reflects the manufacture...

This depends. If the watch you are interested in is designed with a bracelet band, generally, interchangeable straps ...

The only difference between the Satellite Wave and Atomic is that the Satellite Wave receives the signal from a Satel...

Need help finding the perfect Valentine’s Day watch gift? Our Valentine’s Day Gift Guide highlights our best-selling ...

For customers using the CITIZEN CONNECTED AppThank you for your using our products.As of 12/31/2026, we will no longe...

Our Citizen website features a convenient comparison tool. To use it, start by visiting the 'Shop All' page. Simply h...

The bracelet band length varies slightly depending on the watch model, but most are designed to fit wrist sizes betwe...

The alignment of the caseback does not indicate the authenticity of a Citizen watch. To clarify, the caseback is scre...

CITIZEN watches vary in material. Please keep in mind that these will impact weight and wear. Stainless Steel (mos...

If you’d prefer to speak with us by phone, you can reach a Customer Care Representative at 800-321-1023.Please note t...

If your Citizen watch was purchased through our official website or one of our authorized retail or online partners, ...

The serial number is engraved on the caseback of your watch. The serial numbers are unique identifiers and can be 8 t...

In 1976, we invented the world’ s first light-powered analog quartz watch that runs using only light as a power sour...

The "glow" from the luminous materials in our timepieces will last depending on the type of light the watch is expose...