Why did my update download fail? If your watch does not complete an update, try the following: Be sure you are connected to a strong Wi-Fi signal Prevent interference by disabling Bluetooth Ensure you have at least 50% battery life Try restarting your watch and phone Related articles Why does my watch keep disconnecting even though I'm in Bluetooth range of my phone? How to download new watchfaces for Gen2 Touchscreen smartwatches - Updated Software as of Oct 2023. Why is my tracking history not syncing between my watch and my phone? How do I set-up my CZ Smart Gen 2 touchscreen smartwatch? How do I pair my smartwatch to my phone?