Syncing and Troubleshooting

If you want to change the wrist orientation of your smartwatch follow these simple steps from your touchscreen watch:...

If your watch does not complete an update, try the following: Be sure you are connected to a strong Wi-Fi signal Pre...

If you continuously encounter issues that aren’t solved by other troubleshooting methods, you may need to disconnect ...

After your device has been reset and removed from Bluetooth, you can re-pair it with the Citizen Connected app. To do...