Frequently Asked Questions

How do I enlarge the font size on the Gen1 Hybrid Smartwatch?

The watch is set to a normal font setting. To enlarge the font size follow these instructions: -Press the crown to ac...

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How Do I pair my Gen1 Hybrid Smartwatch?

Follow these instructions and they are the same as Gen2 Hybrid using the Citizen Connected App  

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What if I have a question that isn't answered here?

Tap Profile in the bottom right corner of the app. Scroll down, then tap Help from the Settings menu to find methods ...

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How is my personal data being used?

Refer to the app privacy policy, found in Profile. Tap Profile in the bottom right corner of the app. Scroll down, th...

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How can I delete my account?

Tap Profile on the right bottom of the app. Scroll the screen down and tap Help on the Setting menu. Tap Delete account.

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