Tap Profile in the bottom right corner of the app. Scroll down, then tap Help from the Settings menu to find methods for contacting our Customer Care team.
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Refer to the app privacy policy, found in Profile. Tap Profile in the bottom right corner of the app. Scroll down, then tap Help on the Settings menu.
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The app language is automatically selected based on the language you set for your phone. If your phone's language is not one of the languages the app is translated in, the default language is English.
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Tap Profile in the bottom right corner of the app. Tap the pencil icon in the top right corner to edit your personal information.
You can change the following:
First or last name
Height or weight
...
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Tap Profile in the bottom right corner of the app. Your personal, app, and device settings can all be found here.
To access settings on your watch, press and hold the middle button.
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Be sure that the app you have selected to receive notifications from has the settings configured to show notifications on the lockscreen of your phone. This determines what notifications make it to...
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You should make sure your device battery has power and your device is connected properly to the app. Your app must be running in the background for notifications to properly work. If the problem pe...
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Vibration strength is adjustable on some models.
Tap Profile on the right bottom of the app. Tap the setting cog beside the image of the watch. You can choose Medium or Strong.
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Tap Alerts in the bottom right of the app. Scroll down, Refer to "Calls & Messages" “Apps".
You can toggle on and off which apps you want to receive at any time.
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To view multiple notifications, set Past Notifications to one of the buttons on your watch in the Customize section of the app. Press the button to open your feed, then use the bottom and top butto...
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When you receive a notification, you can see the preview by pressing the middle button to click into the alert. Press and hold the middle button to return to the main watch face.
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Open the Customize section in the app on your phone. Tap the Settings icon on the watch illustration in the app, then make it your own with pictures, background designs, stickers and text.
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Tap the Customization section, then tap the circle on the watch face that you want to edit. Choose what feature you want to assign from the list, then tap the check in the top right corner to assig...
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Tap Home in the bottom left corner of the app, then tap the moon icon. You can tap between daily, weekly, and monthly views. Scroll down to view your history, and tap a specific day to see addition...
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If you wear your device to sleep, it can automatically track when you fall asleep, duration of sleep, duration of light and restful sleep, and when you wake up.
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Open the Challenge section in the app. From the Challenge tab, swipe left twice, then tap CREATE to choose from the types and start your own.
Choose QUICK START to kick off at the top of the next f...
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Challenge is a way for you to engage in friendly competition with other CITIZEN CONNECTED users. Open the Challenge section in the app or create your own to start setting new goals!
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