Getting started with you CZ Smart Gen2 Touchscreen smartwatch, user manual for P991

Getting started with you CZ Smart Gen2 Touchscreen smartwatch, user manual for P991.  Follow these step by step instr...

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Why are applications appearing "greyed out" on my watch?

Applications that are in the process of being downloaded will appear greyed out until they are fully downloaded and c...

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How do I get started with my CZ Smart watch, including pairing the Citizen Connected app?

Pairing your Gen2 Touchscreen smartwatch is easy.  This tutorial will help you pair your watch to Citizen Connected, ...

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How do I set-up my CZ Smart Gen 2 touchscreen smartwatch?

Pairing your Gen2 Touchscreen smartwatch is easy.  This tutorial will help you pair your watch to Citizen Connected...

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How do I pair my smartwatch to my phone?

To start the pairing process, reference the below:On CZ Smart Gen 2 watch: Choose language then select watch name fro...

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How do I know which phones are compatible with my smartwatch?

Mobile phones running the latest version of Android™ or iOS® will work with CZ Smart Gen 2 smartwatches. Supported f...

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How do I connect the smartwatch to Wi-Fi?

Press the middle button or swipe down from the top of your screen. Scroll and tap on Settings. Tap on Connectivity. T...

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How far away can my smartwatch be from my phone and still be connected?

The range of the wireless Bluetooth connection between your phone and your smartwatch can vary greatly depending on t...

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Why can't I pair my smartwatch to my phone?

Ensure that your smartwatch is powered on and Bluetooth is enabled on your phone. Launch the Citizen Connected App an...

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How many smartwatches can I pair with the Citizen Connected app at one time?

iOS: Multiple watches can be paired with the app simultaneously including one touchscreen and mulitple hybrid smartwa...

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Why can't I pair my smartwatch to my phone?

Ensure that your smartwatch is powered on and Bluetooth is enabled on your phone. Launch the Citizen Connected App an...

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How do I power off my smartwatch?

Press the middle button or swipe down from the top of your screen. Scroll and tap on Settings. Tap on System. Swipe ...

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How do I register for my warranty?

Visit www.citizenwatch.com/register for more details on how to register your new purchase. Your CZ Smart purchase com...

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How do I unpair my Gen2 Touchscreen smartwatch from my phone?

Open the Citizen Connected app. Tap the Watch icon in the top right corner of the app. Swipe up to view watch detail...

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How do I reset my smartwatch to factory settings on the Gen2 touchscreen smartwatch?

Option 1: By resetting your watch to the factory settings, you will erase all data stored on the smartwatch. This dat...

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