Follow these steps to set up your device:
On your phone, download and install the Citizen Connected app from the App Store or Google Play store. Follow the instructions to set up an account.
Conne...
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iOS: Go to the App Store, type the full app name - Citizen Connected - in the search command, select the app and tap “Get.” Wait for the app to download on your phone.
Android: Go to the Google Pl...
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Do not turn off your phone or close the Citizen Connected App while the update is in progress.
Please make sure your phone's Bluetooth is ON, Wi-Fi/3G is ON your phone, your watch is close to phon...
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The CZ Smart Gen 2 Hybrid smartwatch works with phones running the latest version of Android or iOS. Supported features may vary between countries with compatibility subject to change. All devices ...
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The range of the wireless Bluetooth connection between your phone and CZ Smart Gen 2 Hybrid watch can vary greatly depending on the environment. In general, you should have at least 10 meters (or 3...
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Please try reinstalling the app:
Remove Citizen Connected app from your phone
Restart your phone
Install the app
Make sure that you log into the correct account and monitor to determine if the pro...
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