How can I sign up for an account to use the Citizen Connected app?

You can sign up using your email address, Facebook account, apple account, or Google account. Follow this tutorial vi...

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I'm having trouble installing updates or getting an error when updating my watch. What should I do?

Do not turn off your phone or close the Citizen Connected App while the update is in progress. Please make sure your...

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Why do I need to give my birthday/weight/height information?

Your age, weight, and height inform our activity algorithms (steps, calories, etc.) and makes them more accurate.

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I'm having a problem with the app crashing. What should I do?

Please try reinstalling the app: Remove Citizen Connected app from your phone Restart your phone Install the app Mak...

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