Gen 2

You can sign up using your email address, Facebook account, apple account, or Google account. Follow this tutorial vi...

Do not turn off your phone or close the Citizen Connected App while the update is in progress. Please make sure your...

Your age, weight, and height inform our activity algorithms (steps, calories, etc.) and makes them more accurate.

Tap the four lines on the top left corner of the Citizen Connected app. Select Wellness, then select Profile. You can...

Follow these simple steps to change the orientation of your watch to Right or Left. 1) Press the center crown to laun...

After your device has been reset and removed from Bluetooth, you can re-pair it with the Citizen Connected app. To do...

When the notifications are not pushing onto your hybrid watch, please check the phone’s Bluetooth settings with the f...

If you are experiencing a network error while pairing your Gen2 Hybrid Smartwatch, please try the following steps:   ...

It is possible that the dial has been turned off. 1. Press the crown to go to the watch Menu2. Press the lower right ...