Syncing and Troubleshooting

Follow these simple steps to change the orientation of your watch to Right or Left. 1) Press the center crown to laun...

After your device has been reset and removed from Bluetooth, you can re-pair it with the Citizen Connected app. To do...

When the notifications are not pushing onto your hybrid watch, please check the phone’s Bluetooth settings with the f...

If you are experiencing a network error while pairing your Gen2 Hybrid Smartwatch, please try the following steps:   ...

It is possible that the dial has been turned off. 1. Press the crown to go to the watch Menu2. Press the lower right ...

1. Open the Citizen Connected app.2. Tap the Watch icon in the top right corner of the app. Swipe up to view watch de...

Open the Citizen Connected app. Tap the Watch icon in the top right corner of the app. Swipe left to access the watc...