Placing an Order

We are pleased to provide complimentary bracelet sizing as an exclusive service with your purchase on Citizenwatch.co...

After an order has been submitted, we are unable to change the shipping method selected.  

After an order has been submitted, our system does not allow for any modifications. 

We do offer price matching. If you buy a qualifying watch from our direct website, and find the exact same watch for ...

We try our very best to ship orders (placed before 2pm ET) that do not require bracelet band sizing, on the same day....

After an order has been submitted, for the security of our consumers and for the company, we are unable to manually c...

We try our very best to ship orders (placed before 2pm ET) that do not require bracelet band sizing, on the same or f...

Due to logistical challenges, we are no longer able to ship to Puerto Rico.  Citizenwatch.com ships to addresses in t...

Estimated delivery dates are displayed on each product page. While we aim to process and ship your package as quickly...

If your order value is $850 or greater, for your protection and to ensure your package arrives safely, a signature wi...

Yes, when you sign up to our newsletters or when you sign up to receive SMS text messages, we offer a10% off your fir...

Yes, we do offer price matchingIf you buy a qualifying watch from our direct website, and find the exact same watch f...

We are pleased to offer the following shipping options: Standard Shipping (Processing time + UPS 2 Day Air) : FREE P...

We are pleased to offer complimentary bracelet sizing with your Citizenwatch.com purchase. To determine your wrist si...

Located in Manhattan’s premier shopping destination on 5th Avenue, steps from Rockefeller Center, our CITIZEN NY Flag...