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  1. Citizen Watch America
  2. Online Orders
  3. Placing an Order

Placing an Order

  • International Shipping plus icon minus icon
    • Do you offer International Shipping?
  • Delivery Times plus icon minus icon
    • Why is my order delayed or lost?
    • What shipping options are offered on Citizenwatch.com?
  • How do I know which band size to select when placing my order? plus icon minus icon
  • We offer an easy way for you to measure your wrist size by using our Wrist Sizing Kit. This can be found on the product page under: BAND SIZE (SIZING GUIDE). Be sure to click on this printable docu... See more
  • Is a signature required upon delivery? plus icon minus icon
  • Your shipping confirmation emails will note whether a signature is required at the time of delivery. If a signature is required and you cannot provide one, you may use UPS My Choice to have your pa... See more
  • Is there an order processing time? plus icon minus icon
  • Please allow 1-2 business days for your order to be processed. This will ensure your watch is packaged with care and arrives safely and securely. Orders placed after 3PM ET on Friday will begin pro... See more

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