How do I charge my smartwatch?

Ensure you are using the included charger. Do not use a USB hub, USB splitter, USB y-cable, battery pack or other per...

Read More
How can I tell if the smartwatch is charging?

A lightning bolt will be visible on the watch screen. You can also swipe down to see a lightning bolt next to your ba...

Read More
Why is my watch not charging even though it is attached to the charger?

Be certain that your watch charging rings are clean and free of debris Ensure the silver pins that are on the charge...

Read More
Why won't the battery charge past a certain percentage?

Allow your Gen 2 watch to completely run out of battery then charge it completely. After it is at 100%, press and hol...

Read More
My watch is on the charger but I don't see a charging symbol.

The watch is not detected if the charging symbol (lightning bolt) is not visible. Try the below: Put the watch back ...

Read More
How do Smart Battery Modes work on my Gen2 Touchscreen Smartwatch?

Smart Battery Modes makes it easy to switch between 2 main modes of operation. One is for your everyday mode that we ...

Read More
My watch is taking longer than it should to charge from 0% to 80%.

Several factors can cause your watch to take longer to charge than the advertised typical times. System updates duri...

Read More
Can I use different generation chargers on my watch?

For CZ Smart WearOS watches with charging rings on the watch case-back, any of the charging cables with the circular ...

Read More
As a developer, can I access your WearOS watches via USB?

If you have one of our WearOS watches with the split rings (4-pin) case-backs and a 4-pin charging puck, you can con...

Read More