SpO2

How do I set up Blood Oxygen (SpO2) Tracking on my CZ Smart watch on my Gen2 Touchscreen Smartwatch?

To set up Blood Oxygen (SpO2) Tracking on your watch: Open the Gen 2 Wellness watch app Enable Blood Oxygen Tracking...

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How do I use Blood Oxygen (SpO2) Tracking on my CZ Smart Gen2 Touchscreen smartwatch?

You can track your blood oxygen levels with your watch in one of the following ways: Take a new reading:- Open the G...

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What are the tips to effectively measure my Blood Oxygen (SpO2) level?

CZ Smart Gen2 Touchscreen and Hybrid Smartwatches have an SP02 Sensor. Wear your watch slightly higher up your arm a...

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How do I view my Blood Oxygen levels on my Gen2 Touchscreen Smartwatch on my Gen2 Touchscreen Smartwatch?

To view your Blood oxygen levels: Open the Citizen Connected Wellness app on your watch Select Blood Oxygen Your mos...

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Does enabling Blood Oxygen (SpO2) Tracking on my watch impact the battery?

Yes. However, the power consumption won’t considerably affect your normal usage.

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Heart Rate

What is the Continuous Heart Rate Tracking feature within the Gen 2 Wellness watch app?

The Heart Rate feature is a simple heart rate monitoring app that displays your real-time, continuous heart rate data...

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How do I perform on the spot measuring of my heart rate?

Be sure your Gen 2 watch is above your wrist bone and flat against your skin for a proper measurement. Your heart rat...

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Why is my heart rate not being tracked properly?

To get the most accurate heart rate reading, ensure your Gen 2 watch is high and tight on the arm with the sensors fl...

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Does enabling continuous heart rate monitoring on my watch impact the battery?

Yes. However, the heart rate monitoring settings will be automatically adjusted based on different battery modes to o...

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Activity Tracking

What makes the Citizen Gen 2 activity tracking stand out compared to other activity tracking programs?

Citizen has consciously designed activity tracking software that prioritizes battery life for your watch. Many option...

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How can I find the route map of my workout after I've tracked it with GPS?

Open the Citizen Connected app to view GPS-mapped routes of your workouts. These are availble in th Steps menu and th...

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My heart rate is not appearing during my tracked workout?

Be sure your body sensor permissions have been enabled. Do this in Settings > Apps & Notifications > App info > Syste...

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Can I turn the GPS off on my smartwatch?

Yes - in order to disable location and GPS tracking for your watch and phone, go to the Settings menu in your watch, ...

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Cardio Fitness

I'm wearing my watch but not getting a Cardio Fitness reading. Why is this?

Please be sure you are wearing your watch continuously to get a fitness reading, as there are a number of factors tha...

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What is available in the Gen 2 Wellness watch app?

Your CZ Smart Gen 2 watch tracks a number of key metrics from steps and sleep (and related goals), to heart rate peri...

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Where can I see my extended tracking history in the Gen 2 Wellness watch app?

The Gen 2 Wellness watch app showcases select traking history by swiping down within any of the main pages for the fe...

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