SpO2

How do I view my Blood Oxygen levels on my Gen2 Touchscreen Smartwatch on my Gen2 Touchscreen Smartwatch?

To view your Blood oxygen levels: Open the Citizen Connected Wellness app on your watch Select Blood Oxygen Your mos...

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Does enabling Blood Oxygen (SpO2) Tracking on my watch impact the battery?

Yes. However, the power consumption won’t considerably affect your normal usage.

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Heart Rate

How do I perform on the spot measuring of my heart rate?

Be sure your Gen 2 watch is above your wrist bone and flat against your skin for a proper measurement. Your heart rat...

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Why is my heart rate not being tracked properly?

To get the most accurate heart rate reading, ensure your Gen 2 watch is high and tight on the arm with the sensors fl...

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Activity Tracking

What makes the Citizen Gen 2 activity tracking stand out compared to other activity tracking programs?

Citizen has consciously designed activity tracking software that prioritizes battery life for your watch. Many option...

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My heart rate is not appearing during my tracked workout?

Be sure your body sensor permissions have been enabled. Do this in Settings > Apps & Notifications > App info > Syste...

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Where can I see my extended tracking history in the Gen 2 Wellness watch app?

The Gen 2 Wellness watch app showcases select traking history by swiping down within any of the main pages for the fe...

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