What is NFC and how is it used on my Gen2 Touchscreen Smartwatch?

NFC is communication protocol available on your Citizen CZ Smart Gen2 Touchscreen smartwatch.  Any app that is compat...

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Is my Gen2 Touchscreen smartwatch water resistant?

  Citizen CZ Smart Gen2 has a water-resistance rating of IPX6 under IEC standard. Your Citizen CZ Smart Gen2 smartwa...

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How do I customize my watch face on my CZ Smart Gen2 Touchscreen smartwatch?
What features are included on the CZ Smart Gen 2 Sport and Casual Touchscreen watches?
Does my Gen2 Touchscreen Smartwatch have a microphone and/or speaker?

Yes, your Gen2 smartwatch has a microphone and speaker.  You can take a receive phone calls.  You can ask Alexa a que...

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What connections are included?

Connections include: Bluetooth Wi-Fi GPS NFC

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What are the sensors on my Gen2 Touchscreen smartwatch?

Sensors include: Gyroscope Altimeter Barometer Accelerometer Heart rate sensor SP02 Ambient light sensor

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How do I change my watch face on my Gen2 Touchscreen Smartwatch?

The versatile, customizable menu of dials, designed exclusively for CZ Smart, gives you all the information you need ...

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How do I customize the watch face design?

If your watch face can be customized,On the watch: You’ll see an edit icon below the watch face when scrolling throug...

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How do I change the data points on my watch face?

On the watch: If your watch face can be customized to change the information featured on your watch face, press and h...

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How can I save a customized watch face design?

Open the app. Tap on your watch in the app, then select tap to customize to select options. Tap the check mark to sav...

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How do I get the latest watch faces on my Gen2 Touchscreen Smartwatch?

Make sure you’re connected to Wi-Fi in the Connectivity menu of your watch’s Settings. Press the middle button, the...

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How do I launch apps on my smartwatch?

Push the crown once to launch the app launcher. To adjust the order in your app menu, press and hold the app icon to...

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How do I answer phone calls on the CZ Smart Gen 2 watch?

You will receive a prompt during setup to make and receive phone calls. (If you do not get this prompt automatically,...

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Why am I not able to answer a phone call from my watch?

You may not be able to answer a call due to limited battery. For example, if your watch is in Extended or Time Only M...

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Why am I not seeing phone calls on my watch?

Ensure you have completed the Phone Setup process on the watch app. If you have already done this successfully, turn ...

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Why isn’t caller ID working on my watch, even when I have the number saved in my phone?

You need to allow permission for your watch to receive information from your phone.   Android users (in general, thes...

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Can I use Bluetooth headphones with my CZ Smart Gen 2 watch?

Yes! To access from the watch face, swipe down from the top of the screen and go to Settings. Tap Connectivity to acc...

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Is there a microphone and/or speaker on my smartwatch?

Your smartwatch has a speaker and a microphone. This means that you can ask questions or make commands into the micro...

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How do I turn the sound off on my smartwatch?

To disable sound alerts, swipe down and tap the speaker icon. When it’s no longer highlighted, your watch will vibrat...

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