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Citizen Watch America
CZ Smart
Touchscreen
Gen 1

Gen 1

Battery

How long does each battery mode last on my Gen1 Touchscreen Smartwatch?
Why are my battery modes and settings changing without my input Gen1 Touchscreen?
Why is my Battery Mode no longer selected in the WearOS app on my Gen1 Touchscreen Smartwatch?
Why is my battery draining faster than predicted on my Gen1 Touchscreen Smartwatch?
My battery won’t charge past a certain percentage. How can I fix this?

See all 13 articles

General Setup

How do I power on my Smartwatch?
Setting up your CZ Smart Watch
How do I set up my Gen1 Touchscreen Smartwatch?
How do I download the Wear OS by Google™ app?
How do I pair my smartwatch to my phone?

See all 13 articles

Smartwatch Features and Functions

Why won’t my watch take calls, even though I enabled it to?
Are the watch straps interchangeable?
How do I turn the sound off on my smartwatch?
Does my Gen1 smartwatch have a microphone and/or speaker?
How do I use Bluetooth headphones with my smartwatch?

See all 15 articles

Customizations

How do I change the order of the apps in the menu on my Smartwatch?
How do I get the latest watch faces?
How can I save a customized watch face design?
How do I customize the watch face design?
How do I change my watch face on my Gen1 Touchscreen Smartwatch?

See all 6 articles

Notifications

I’m not receiving notifications on my Smartwatch. How do I fix this?
How do I use Theater mode?
How do I use Do Not Disturb mode?
How do I control which notifications I can receive on my Smartwatch?
Which notifications will I receive?

See all 6 articles

Google Features

How do I set up and use Google Pay?
Why do I need to log into a Google account to fully access all the features on my smartwatch?

Account and Device Settings

What is the warranty on my Smartwatch?
How do I enable my Smartwatch screen to be always on?
How is my personal data being used?
How can I change the language of the Wear OS by Google app?
How can I change my password?

See all 7 articles

Syncing and Troubleshooting

Why aren’t calls showing up on my watch?
Why won’t my watch let me answer a call?
I forgot the passcode I set to my Smartwatch and am locked out. How do I fix this?
How do I re-pair the same Smartwatch with the app?
My Smartwatch keeps disconnecting when in bluetooth range of my phone. How can I fix this?

See all 11 articles

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